Privacy & Security

Coral Live Privacy Policy — Your Data is Completely Safe With Us

This privacy policy clearly explains how your personal data is collected on Coral Live, why it is retained, and how it is kept secure. Please read it carefully before using our platform.

Last Updated: January 2026 Applicable: Bangladesh SSL Encrypted

How Coral Live Protects Your Privacy

Six core pillars of our Privacy Policy that keep your data protected at all times

End-to-End Encryption

All your personal data and transactions are protected with 256-bit SSL encryption. No one can intercept or read your data — this is the cornerstone of Coral Live's privacy policy.

No Sharing with Third Parties

Coral live never sells or shares your personal information with any third party without your consent. Your data is used solely to improve our services.

Secure Data Storage

All user data is stored on internationally compliant, secured servers. Data security is maintained through regular security audits and updates.

Minimal Data Collection

Coral live only collects the information needed to provide its services — nothing more. We respect your privacy.

Right to Rectification & Erasure

You may view, correct, or request deletion of your personal data at any time. Control over your information always remains with you.

Opt Out of Marketing

You can opt out of promotional emails or SMS at any time. Coral Live's Privacy Policy respects your preferences above all else.


1 Introduction & Applicability

Coral Live (corallive.app) places your privacy above all else. This Privacy Policy ("Policy") describes how Coral Live collects, uses, stores, and discloses your personal information. This Policy applies to Coral Live's website, mobile application, and all associated services.

By using the Coral Live platform, you are deemed to have accepted this Privacy Policy. We believe protecting each user's data is our responsibility — not merely a legal obligation, but an ethical one.

This Privacy Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices. For any questions about coral live's Privacy Policy, please contact us at support@corallive.app.


2 What Types of Data We Collect

Coral live collects information in several ways. The table below details what types of information are collected, for what purpose, and how:

Data Type Example Time of Collection
Identity Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Email, mobile number, address When Creating an Account
Financial Information Mobile banking number, transaction history During deposits and withdrawals
Technical Information IP address, device type, browser At the time of accessing the platform
Activity Data Betting history, gaming patterns, login times While using the platform
Communication Records Support chat, email correspondence When contacting the support team

In addition to the above, coral live automatically collects certain technical information required to ensure the security and performance of the platform. This information is never used to identify you individually.


3 Purpose of Data Collection

Coral Live uses your data for specific, legitimate purposes. In accordance with our privacy policy, your data will not be used beyond the reasons listed below:

  • Account Management: To verify your registration, keep your account active, and confirm your identity.
  • Payment Processing: Processing deposits, withdrawals, and bonus payments.
  • Security & Fraud Prevention: Detecting and preventing suspicious activity on your account.
  • Legal Compliance: To meet KYC, AML (Anti-Money Laundering), and other legal compliance requirements.
  • Customer Support: Resolving your issues and providing effective support.
  • Service Improvement: Improving platform performance and user experience.
  • Responsible Gaming: Monitoring your gaming habits and alerting you if there are signs of problem gambling.
  • Promotional Communications: Keeping you informed about offers and bonuses with your consent.

Coral Live never sells your data to third parties for profit. This is a non-negotiable principle of our privacy policy.


4 Data Sharing & Disclosure Policy

Coral live does not generally share your personal information with anyone. However, disclosure may occur in the following limited circumstances:

  • Payment Partners: Only the information required to process transactions with payment providers such as bKash, Nagad, and Rocket.
  • Legal Authorities: In response to lawful requests from government or law enforcement authorities under Bangladesh law.
  • Security Services: Trusted technology partners for fraud prevention and cybersecurity.
  • Business Succession: In the event of a change of ownership or merger of coral live — members will be notified in advance.

In any data-sharing scenario, Coral Live ensures that the receiving party adheres to the same standard of privacy protection. We share only the minimum necessary data and always refrain from disclosing anything beyond that.


5 Cookies & Tracking Technologies

Coral live uses cookies and similar technologies on its website. This Privacy Policy clearly explains how cookies work and how you can manage them:

  • Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
  • Functionality Cookies: Remembers your preferences and settings so you don't have to reconfigure them every time you log in.
  • Analytics Cookies: Used to understand which parts of the platform are most used, helping us improve our services.
  • Marketing Cookies: Used solely to display relevant offers with your consent.

Cookies can be managed or deleted through your browser settings. However, disabling essential cookies may prevent some features of Coral Live from working properly.


6 Data Retention Period

Coral Live does not retain your personal data longer than necessary. The retention periods are detailed below:

  • Account Information: For the duration of the account and up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years as required by legal obligations.
  • Support Contact: 2years after the issue is resolved.
  • Technical Logs: Up to 1 year for security purposes.
  • Marketing Preferences: Deactivated immediately upon opt-out.

Once the retention period expires, Coral Live securely deletes or irreversibly anonymises the data. Data retention limits are a key part of our privacy policy.


7 Your Data Rights

Under coral live's Privacy Policy, you have the following important rights:

  • Right to Access: You may request to know what information we hold about you.
  • Right to Rectification: You may request that any inaccurate or outdated information be updated.
  • Right to Erasure: Under certain conditions, you may request the deletion of your data.
  • Right to Restrict Processing: In certain circumstances, you may request that we restrict the use of your data.
  • Right to Data Portability: You may request a copy of your data in a structured format.
  • Right to Object: You may object to the use of your data for specific purposes.

To exercise these rights, email us at support@corallive.app. We typically respond to your request within 30 days. In some cases, legal obligations may prevent us from deleting certain data — we will explain the reason if that applies.


8 Protection of Minors

Coral Live strictly prohibits anyone under the age of 18 from using the platform. In line with our Privacy Policy, Coral Live never knowingly collects personal information from minors.

If we become aware that a minor has created an account or submitted personal information, that account will be closed immediately and all data securely deleted. If you believe a minor is using coral live, please contact us.


9 Security Measures for Data Protection

Coral Live uses industry-standard technologies and practices to keep your data secure. As part of our privacy policy, the following security measures are in place:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
  • Firewall & Intrusion Detection: Protection of servers from external attacks.
  • Regular Security Audits: Periodic audits conducted by third-party experts.
  • Staff Training: coral live staff receive regular training on data protection.
  • Data Breach Plan: A detailed response plan is in place to ensure swift action in the event of a data breach.

In the event of a data breach, Coral Live will notify affected members within 72 hours and take the necessary steps to minimise harm. If you notice any security issue with your account, contact us immediately.


10 Privacy Policy Updates

Coral live reserves the right to update this Privacy Policy as needed. When significant changes are made, we will notify members through the following channels:

  • A notice will be sent to your registered email address.
  • A notification will be displayed on screen upon login to the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated Privacy Policy. We recommend checking this page regularly.


11 Contact & Complaints

For any questions, concerns, or complaints regarding Coral Live's Privacy Policy, please contact our data protection team:

Email: support@corallive.app
Support Hours: 7 days a week, 24 hours a day
Live Chat: Directly accessible within the platform

We typically respond to requests within 24 to 48 hours. Privacy-related complaints receive a full response within 30 days. coral live is committed to protecting your privacy at all times.


Join a Safe & Trusted Platform

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